Frequently Asked Questions
Everything you need to know about shopping at Horseplay Toys.
What is your shipping policy for new apparel collections?
We offer standard shipping across the continental US, typically arriving within 5-7 business days. Priority shipping is available at checkout for those who need their fashion fix sooner.
How do I know which size will fit me best?
Each product page features a detailed sizing chart. Since our styles range from slim-fit to oversized, we recommend measuring a similar garment you own to compare dimensions.
Can I return an item if it doesn't fit?
Yes, we accept returns on unworn items with original tags attached within 30 days of delivery. Please note that for hygiene reasons, certain accessories and intimates are final sale.
Are your materials sustainably sourced?
At Horseplay Toys, we prioritize ethical manufacturing. 80% of our current fashion line is made from organic cotton or recycled polyester to reduce our environmental footprint.
How should I care for my Horseplay Toys garments?
To maintain the vibrancy and shape of your items, we recommend washing in cold water with similar colors and air drying whenever possible.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Klarna and Afterpay to make your shopping experience seamless.